Clear Rules.
Fair Process. स्पष्ट नियम। निष्पक्ष प्रक्रिया।

No. Betting losses are not refundable. When you place a bet, you voluntarily accept the risk of losing that money. If the bet loses, the money is gone — this is fundamental to betting and is how all betting platforms work. This applies regardless of: (a) how badly you lost, (b) whether you feel the odds were unfair (they're set by 4rabet), (c) whether you were upset or tilted when betting, (d) whether you wish you hadn't bet. Exceptions: If a bet was placed due to a platform technical error (system glitch causing wrong outcome), 4rabet may void the bet and refund the stake — contact 4rabet support directly with evidence. But you cannot get refunds simply because bets lost.

Refunds for accidental deposits are possible under specific conditions: (1) Timing: Request within 1 hour of deposit, before any betting activity. (2) Process: Message us immediately on WhatsApp with 'REFUND ACCIDENTAL DEPOSIT' + transaction ID + reason. (3) Refund method: Reversed to original source (UPI/bank account). (4) Timeline: 24-48 hours for processing, additional 1-3 days for your bank. Conditions: (a) No betting activity after deposit. (b) Deposit was from your own account, not third party. (c) No suspicious pattern (repeated deposit-refund cycles). (d) First accidental deposit is refundable; repeat requests may be denied. If you've already placed bets, those bets stand and won't be refunded even if the deposit was accidental.

Your deposited funds remain safely in your 4rabet account balance until you decide to use or withdraw them. You can: (1) Hold the balance — no time limit for keeping funds in your account (though very old accounts with zero activity for 2+ years may face dormant account rules). (2) Withdraw unused funds — request withdrawal to your bank account anytime. Standard withdrawal rules apply (minimum ₹500, KYC verified). (3) Continue betting later — funds remain available when you return. Note: If you received a deposit bonus, unused bonus funds may be forfeited if you withdraw the principal before meeting wagering requirements. Check bonus terms before deciding. If you never placed any bet and never accepted a bonus, the deposit is 100% yours to withdraw.

Withdrawing your winnings is straightforward: Step 1: Ensure KYC is complete (required for first withdrawal). Step 2: Check if any active bonuses have wagering requirements still pending (withdrawing before completion forfeits bonus). Step 3: Message us on WhatsApp with 'WITHDRAWAL REQUEST' + amount + preferred method (UPI/bank transfer). Step 4: We process via 4rabet platform. Timeline: UPI withdrawals — 5-30 minutes average. Bank transfers — 1-4 hours during banking hours. Minimum: ₹500. Maximum: No upper limit for verified users. Fees: None from us; your bank may have standard charges. TDS: 30% tax deducted automatically on net winnings per Indian tax law. Withdrawals go only to accounts/UPI IDs verified in your KYC — third-party withdrawals not permitted.

Withdrawals may be delayed or rejected for specific reasons: (1) Incomplete KYC — Need to complete or update KYC documents. (2) Unmet wagering requirements — If bonus was accepted and wagering not yet completed. (3) Unusual amount/pattern — Large amounts or unusual patterns may trigger security review (24-72 hours). (4) Withdrawal to different account — Must match KYC-verified account. (5) AML review — Transactions flagged for suspicious activity review. (6) Insufficient balance — After any pending bets settle. (7) Platform maintenance — Occasional 4rabet platform maintenance. (8) Banking/UPI issues — Temporary banking system problems. What to do: Message us on WhatsApp for specific reason. Most delays resolve within 24 hours with simple document/verification steps. For AML reviews, resolution can take up to 14 days but clears normally for legitimate transactions.

Bet settlement disputes are resolved through a clear process: Step 1: Understand the settlement rule. Check 4rabet's specific rules for that bet type (e.g., cricket abandonment rules, DLS method applications, player performance market specifics). Step 2: Contact us. Message on WhatsApp with 'BET DISPUTE' + bet ID + why you believe settlement is wrong. Step 3: Initial review. We review 4rabet's settlement logic and their specific rules. Within 24 hours, we explain the settlement or escalate. Step 4: 4rabet investigation. If we believe your dispute has merit, we escalate to 4rabet's senior team for formal review. Step 5: Resolution. 4rabet's decision is final per their Terms. If settlement was wrong due to platform error, bet is corrected and any funds owed are credited. Step 6: External appeal. If you disagree with 4rabet's final decision, you can escalate to Curaçao eGaming (their regulator) or Indian consumer forums.

Claims of 'unfairness' are reviewed carefully but rarely result in refunds because: (1) Odds are mathematical. The house edge exists in all betting — this isn't unfairness, it's mathematics. (2) Results are random. Cricket match outcomes are uncertain. Losing doesn't mean anything was unfair. (3) Platform is regulated. 4rabet is audited for game fairness and random number generation. What would qualify for review: (a) Clear evidence of rigged odds (you'd need technical evidence). (b) System placed bet without your authorization. (c) Platform refused to honor a clear winning bet. (d) Technical error during bet placement. What doesn't qualify: 'I lost too much,' 'I should have won,' 'The odds were bad,' 'I made emotional decisions.' If you genuinely believe there's fraud, you can escalate to Curaçao eGaming regulator with evidence. They investigate legitimate claims.

Unauthorized account use is serious. Immediate steps: (1) Message us on WhatsApp immediately — 'UNAUTHORIZED ACCESS'. (2) We'll temporarily freeze the account. (3) Change your password and enable 2FA. (4) Check your phone/email for compromise. Investigation: We review login IP addresses, device fingerprints, and activity patterns. Most 'unauthorized' claims are actually account holders forgetting their own activity, but genuine cases do occur. If genuine unauthorized access is confirmed: (a) Account is secured. (b) We investigate how access occurred. (c) For fraud by third party (phishing, credential theft), we may recover funds but this depends on 4rabet's policies. (d) For fraud by family member who knew your password, funds typically are NOT refunded (you're responsible for credential security). If not confirmed: If evidence shows it was you (or someone with legitimate access), no refund. This determination is based on technical evidence, not your word alone.

Bonus wagering requirements are not 'refundable' in the traditional sense, but here's how they work: (1) When you accept a bonus, you agree to wager the bonus amount (or deposit + bonus) a specified number of times (e.g., 5x for welcome bonus) before you can withdraw bonus-related funds. (2) If you lose your bonus money while wagering, that's a regular loss — not refundable. (3) If you want to withdraw before completing wagering, you can — but you forfeit the bonus amount and any winnings from bonus funds. Your original deposit is yours to withdraw anytime (unless restricted by specific bonus terms). (4) If you decide wagering requirements are too restrictive, message us on WhatsApp before placing bets and we can often cancel the bonus, leaving your deposit untouched. Once you've placed bets with the bonus, it cannot be canceled — you must either complete wagering or forfeit.

If you see unauthorized Cricket-4ra.online or 4rabet transactions on your bank statement: Step 1: Immediately message us on WhatsApp with transaction details. We'll verify what was actually processed from our side. Step 2: Review your own account activity — sometimes transactions we legitimately processed on your behalf can look unfamiliar if you've forgotten them. Step 3: If genuinely unauthorized (we have no record or it's clearly fraud), we'll: (a) Freeze account. (b) Work with you and your bank to trace the transaction. (c) Refund any deposits we cannot justify against account activity. Step 4: File with your bank — Report unauthorized transaction to your bank's fraud department. They have standard processes to investigate. Step 5: Cybercrime report — For confirmed financial fraud, file at cybercrime.gov.in. Under RBI norms, reporting unauthorized electronic banking transactions within 3 days may limit your liability.